How to Fix ChatGPT Not Working on Safari


Having trouble accessing ChatGPT in Safari? As frustrating as it may be, don’t worry. There are several troubleshooting steps you can take to resolve this issue. In this guide, we’ll walk you through a series of steps to help you get ChatGPT running smoothly in your Safari browser.


ChatGPT is a powerful AI-powered chatbot developed by OpenAI, which allows users to have natural language conversations with the model. Although ChatGPT is designed to work seamlessly across web browsers, there may be instances when issues occur in Safari. These issues can range from ChatGPT not loading correctly, login issues, or even error messages.

If you experience any of these problems, don’t despair. We’ve put together a list of troubleshooting steps that can help you get ChatGPT running smoothly in Safari. Let’s dive into these solutions step by step.

See more: Why isn’t ChatGPT working on my Mac: Troubleshooting ChatGPT issues

Troubleshooting steps

1. Try a hard innovation

A hard refresh can often fix minor issues with web pages. To perform a hard refresh in Safari, press F5 on your keyboard or click the refresh arrow button at the top of your browser. While this is typically more effective on browsers like Chrome, it’s a quick and easy step that’s worth a try.

2. Clear your browser cache and cookies

If a hard refresh doesn’t fix the problem, it’s time to clear your browser’s cache and cookies. Clearing the cache will delete any stored data that might be causing conflicts with ChatGPT. The process varies by browser, but for Safari on an iPhone, follow these steps:

  1. Go to Institutions.
  2. Scroll down and select Safari.
  3. Swipe down and tap Advanced.
  4. Crane Website data.
  5. Hit Delete all website data.
  6. For further confirmation, tap Remove now.

This will clear the cache and cookies from Safari, hopefully solving the problem.

3. Check ChatGPT server uptime

Sometimes the problem may not be on your end, but on ChatGPT’s servers. If you encounter an error message or see the message ‘ChatGPT is currently at capacity’, the servers may be experiencing high traffic. You can check ChatGPT server uptime through official channels or OpenAI’s website for updates on any ongoing issues.

4. Disable your browser extensions

Browser extensions can sometimes interfere with the operation of web applications, including ChatGPT. To rule out this possibility, disable your browser extensions. If you’re using Chrome, follow these steps:

Also read: Why Chat GPT Not Working on My Laptop: How to Troubleshoot Chat GPT Issues

  1. Click on the three dots in the top right corner.
  2. Select Institutions.
  3. Navigate to More tools and then Extensions.
  4. Here you can disable each extension one by one.
  5. After you disable an extension, refresh the page to make sure ChatGPT is working.

5. Check the internet connection

A poor or damaged internet connection can prevent ChatGPT from working properly in Safari. Try loading different websites on your browser to check your internet connection. If other websites don’t load, it indicates a problem with your internet connection. To solve this:

  1. Reboot your router by disconnecting it from the power source.
  2. Wait a few moments and then reconnect it.

This should refresh your internet connection and may resolve the ChatGPT issue.

6. Use a different browser

If the issue still persists after trying the steps above, consider using a different browser to access ChatGPT. Some popular alternative browsers are Google Chrome, Mozilla Firefox and Opera. If you are using a Windows or Mac computer, you can also try Microsoft Edge or Safari itself as an alternative browser. Switching to another browser can often provide a quick solution.

7. Restart your device

As a last resort, you can try restarting your device if none of the above steps solve the problem. A simple restart can clear temporary glitches and refresh your device’s settings, potentially resolving the problem.


Accessing ChatGPT in Safari should be a seamless experience, and with the right troubleshooting steps you can quickly resolve any issues you encounter. By following the suggestions in this guide, you’ll be well-equipped to tackle and resolve the most common issues, whether it’s a simple clear of the cache or a change to the browser. Remember, ChatGPT is a powerful tool, and with a little bit of technical know-how, you’ll be enjoying smooth and productive conversations again in no time.

๐ŸŒŸ Do you have burning questions about a โ€œChatGPT not working in Safariโ€? Do you need some extra help with AI tools or something else?

๐Ÿ’ก Feel free to email Pradip Maheshwari, our expert at OpenAIMaster. Send your questions to and Pradip Maheshwari will be happy to help you!

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