Figgs AI Review

As someone who’s always on the lookout for innovative AI tools, I recently stumbled upon Figgs AI, a platform that promises to revolutionize chatbot creation and leadership coaching. Intrigued by its potential, I decided to dive in and give it a thorough test. In this review, I’ll share my firsthand experience with Figgs AI, exploring its features, pricing, how it stacks up against competitors, and ultimately, its pros and cons.

What is Figgs AI?

Figgs AI is a conversational AI platform developed by Figgs AI, a company aiming to make leadership coaching more accessible and affordable through technology. Figgs offers users the ability to create and share custom chatbots, with a particular focus on applications in leadership development.


During my time with Figgs AI, I explored several key features that stood out:

1. Intuitive Chatbot Creation

The platform offers a user-friendly interface for building chatbots. I found the process to be surprisingly straightforward, even for someone without extensive technical knowledge. The platform provides various templates to choose from, which serve as excellent starting points for different use cases.

2. Customization Options

While the templates are helpful, Figgs AI doesn’t limit you to pre-set designs. I was impressed by the range of customization options available. From tweaking the chatbot’s personality to fine-tuning its responses, the platform offers a good balance between ease of use and flexibility.

3. Leadership Coaching Focus

What sets Figgs AI apart is its emphasis on leadership development. The platform includes specialized templates and features designed specifically for creating coaching chatbots. This focus could be particularly valuable for businesses looking to scale their leadership training programs.

4. Easy Sharing and Deployment

Once I finished creating my chatbot, sharing it was a breeze. Figgs AI provides simple options to deploy your chatbot across various platforms, making it easy to integrate into existing systems or share with team members.

5. Analytics and Insights

The platform offers basic analytics tools to track chatbot performance. While not as comprehensive as some enterprise-level solutions, I found the insights helpful for understanding user engagement and identifying areas for improvement.


One aspect of Figgs AI that I found a bit frustrating was the lack of transparent pricing information. The company operates on a quote-based pricing model, which means you’ll need to contact their sales team for a custom quote based on your specific needs.

While this approach allows for more tailored pricing, it can be a drawback for individuals or small businesses looking for quick, straightforward pricing information. In my experience, this quote-based model is often indicative of a focus on larger enterprise clients.

Comparison with Alternatives

To provide a balanced perspective, I compared Figgs AI with a few other popular chatbot platforms:

Figgs AI vs. Chatfuel

Chatfuel is a well-known chatbot platform primarily focused on marketing and customer service applications. While Chatfuel offers a more extensive track record and a wider range of integrations, Figgs AI’s specialization in leadership coaching sets it apart for organizations prioritizing this aspect.

Figgs AI vs. MobileMonkey

MobileMonkey is another chatbot builder known for its multi-channel capabilities. It offers more marketing-focused features compared to Figgs AI. However, Figgs AI’s leadership development tools could be more valuable for companies prioritizing internal training and development.

Figgs AI vs. ManyChat

ManyChat is popular for its ease of use and focus on marketing automation. While ManyChat might be a better choice for small businesses looking for marketing-centric chatbots, Figgs AI offers a more specialized solution for leadership development and coaching.

Pros and Cons

After spending considerable time with Figgs AI, here are the main pros and cons I’ve identified:


  • User-Friendly Interface: The platform is intuitive and easy to navigate, even for non-technical users.
  • Leadership Coaching Focus: The specialized templates and features for leadership development set Figgs AI apart from general-purpose chatbot builders.
  • Customization Options: There’s a good balance between ease of use and the ability to customize your chatbots.
  • Easy Sharing: Deploying and sharing chatbots is straightforward, facilitating quick implementation.
  • Potential for Scalable Coaching: For organizations looking to scale their leadership coaching, Figgs AI offers an interesting technological solution.


  • Lack of Transparent Pricing: The quote-based pricing model can be a drawback for those seeking quick, clear pricing information.
  • Limited Public Reviews: As a relatively new platform, there’s a scarcity of user reviews and feedback available online.
  • Potential Learning Curve: While user-friendly, mastering the platform to create truly effective coaching chatbots may require time and practice.
  • Limited Integrations: Compared to some more established platforms, Figgs AI may have fewer pre-built integrations with other tools and services.
  • Niche Focus: While a strength in some ways, the focus on leadership coaching may limit its appeal for users seeking more general-purpose chatbot solutions.

My Overall Impression

After spending time with Figgs AI, I’ve come away with mixed feelings. On one hand, the platform shows promise, especially for organizations looking to innovate in their leadership development programs. The user-friendly interface and specialized features for coaching chatbots are definite strengths.

However, the lack of transparent pricing and limited public user feedback make it challenging to fully assess the platform’s value proposition. It’s also worth noting that while the leadership coaching focus is unique, it may limit the platform’s versatility for users seeking more general chatbot solutions.

For businesses specifically interested in using AI to scale their leadership coaching efforts, Figgs AI is certainly worth exploring. The platform’s specialized features could potentially offer significant value in this niche. However, for those seeking a more general-purpose chatbot builder, there might be more established alternatives to consider.

Ultimately, my experience with Figgs AI left me intrigued but wanting more. The platform shows potential, but it’s clear that it’s still evolving. As more users adopt the platform and share their experiences, a clearer picture of its strengths and limitations will likely emerge.

If you’re considering Figgs AI, I’d recommend reaching out to their sales team for a demo and custom quote. This will give you a chance to evaluate whether the platform’s unique features align with your specific needs and budget.

Figgs AI represents an interesting niche player. While it may not be the right fit for everyone, for organizations looking to innovate in leadership development, it could be a valuable tool worth considering.

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