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Character AI has quickly become one of the most popular AI chatbots, allowing users to have natural conversations with artificial intelligence. However, due to its viral growth, many users have encountered the frustrating “rate exceeded” error when trying to access Character AI.
What causes the ‘Speed exceeded’ error?
The “rate exceeded” error occurs when too many users try to access Character AI at the same time, causing server capacity to be exceeded. As an early-stage startup still scaling its infrastructure, Character AI has limited resources, so high demand can occasionally exceed what its servers can handle.
When this happens, Character AI activates a protection mechanism where only some requests go through, while the rest encounter the “rate exceeded” message. This prevents the entire service from crashing and ensures that at least some conversations can continue.
See more: Character AI Packed: Unpacking AI Chat Experience
How to fix character AI speeding
Wait until capacity becomes available
The simplest solution is to wait patiently for capacity to become available when traffic decreases. The Character AI team is likely working hard to expand its capabilities, but scaling the cloud infrastructure will take some time.
Try checking back every 5-10 minutes until you can access Character AI again without rate limiting. Avoid relentlessly refreshing or sending new requests too quickly as that adds to the overload.
This is the easiest option if you are not in a hurry. Character AI access tends to ebb and flow throughout the day based on user traffic patterns.
![Woman sitting patiently waiting for internet access]
Log out and then log in again
Logging out and then back into your Character AI account often helps to bypass rate-limiting protection.
To log out, click on your profile photo icon in the top right. From the drop-down menu, select ‘Log Out’.
![Character AI logout menu]
Once logged out, you can easily log back in via email, Google or Facebook. With rate limiting, Character AI sometimes blocks all requests coming from the same account to avoid overload. By logging out and back in, the system can treat you as a new session and allow your request to pass through.
![Girl logging back into Character AI]
If logging out and logging back in doesn’t work, try clearing your browser’s cache and cookies as well.
Clear your browser cache and cookies
In addition to logging out and in, clearing your web browser’s cache and cookies when you encounter the error can help in some cases.
Clear cache and cookies on the desktop
To clear your cache and cookies Chrome desktop, click on the 3 vertical dots at the top right, hover over ‘More tools’ and select ‘Clear browsing data’. Make sure that both “Cookies and other site data” and “Cached images and files” are selected before clicking “Clear data”.
![Clearing cache on Chrome desktop]
The steps are similar at Firefox: click on the 3 horizontal lines at the top right, select “Settings”, scroll down to “Privacy & Security” in the menu on the left. Click on ‘Cookies and site data’ and then ‘Clear data’. Make sure “Cached web content” is checked and click “Clear”.
To clear Safari’s cache and enable cookies MacGo to Safari > Preferences > Privacy and uncheck ‘Prevent cross-site tracking’, then click ‘Manage Website Data’ and ‘Delete All’.
Clear cache/cookies on mobile
On the Chrome app for Android, tap the 3 vertical dots at the top right, then tap History > Clear Browsing Data. Select the desired time range, check ‘Cookies, site and cache data’ and tap ‘Clear data’.
For Safari on iOS, go to Settings > Safari and tap ‘Clear history and website data’. Confirm by tapping ‘Clear history and data’ again.
After clearing your browser data, try accessing Character AI again. This often resolves rate limiting errors by resetting your locally stored cookies and cache related to the site.
Also read: Is there an official website for Life2vec AI?
Check the server status pages
Although the startup doesn’t have an official status page yet, Character AI’s founders and developers provide regular service updates on their Twitter accounts.
Some accounts to follow include:
![Twitter feed with Character AI status update]
By monitoring these accounts you can get an estimate of when servers might be up and running again or if the team releases fixes.
You can also politely tweet them and ask for status updates if you don’t see any recent posts about them. The founders are usually very responsive to user questions.
Consider an upgrade to priority access
While you can try it for free, Character AI also offers premium subscriptions that provide priority access even during peak hours, eliminating rate cap issues.
The Professional subscription costs $20 per month, allowing for up to 1,500 messages per day. The Pro subscription is more expensive at $60 per month, but increases the daily allocation to 5,000 messages.
Both premium levels essentially allow queuing so you can continue chatting freely and without restrictions. An upgrade for at least one month is worth considering if rate issues persist and are interrupting your productivity.
Premium subscriptions also offer additional benefits such as improved queue times, exclusive features and access to advanced models still in testing.
Please try again later as the infrastructure expands
While annoying in the short term, the “rate exceeded” error stems from the enormous excitement surrounding this promising new AI assistant. Investors also recognize Character AI’s potential, providing them with $14 million in funding in January 2023.
As Character AI builds a more robust infrastructure to meet skyrocketing demand, rate limiting events should gradually decrease. The service is technically still in beta as capacity increases in the coming months.
Be patient, take a break and then go back to check if you can access Character AI without errors, usually within 30-60 minutes. Limit retries to a maximum of a few times per hour.
Over time, the reliability and availability of this great AI companion will only increase as technology and resources increase. The future remains very bright for the founders’ ambition: to develop AI that is helpful, harmless and fair through natural language conversations.
Conclusion
Being interrupted in the middle of the chat with a ‘rate exceeded’ error can certainly be disruptive and unsatisfying. However, as enthusiastic testers of an internet phenomenon continue to gain traction, temporary hiccups are expected.
Try the tips above, such as waiting patiently, logging out and back in, clearing browser data, and following status updates on Twitter. Upgrading to a premium account also guarantees uninterrupted access.
Character AI has huge potential as an AI assistant if stability continues to improve in the coming months. Have reasonable expectations, be supportive, and enjoy chatting whenever you can with this revolutionary AI chatbot!
🌟 Do you have burning questions about a “Rate Exceeded Character AI”? Do you need some extra help with AI tools or something else?
💡 Feel free to email Pradip Maheshwari, our expert at OpenAIMaster. Send your questions to support@openaimaster.com and Pradip Maheshwari will be happy to help you!